Frequently Asked Questions

 1. How can I get in contact with you?

Visit our 'Contact Us' page.

2. What countries do you ship to?

We are currently shipping to the following countries:

1. United States
2. Russia
3. Ukraine
4. Kazakhstan
5. New Zealand
6. Japan
7. Vietnam 
8. Spain
9. Thailand 
10. Israel
11. United Kingdom
12. Hong Kong
13. Australia
14. France
15. Germany
16. Sweden
17. Norway
18. Canada
19. Korea
20. Malaysia
21. Singapore
22. Turkey
23. Austria
24. Belgium
25. Switzerland
26. Denmark
27. Hungary
28. Italy
29. Luxembourg
30. Netherlands
31. Poland
32. Greece
33. Finland
34. Ireland
35. Portugal
36. Mexico
37. Saudi Arabia

We are working diligently to expand our offerings to additional countries. Stay tuned!

3. How long will it take for my package to arrive?

Because most items in our shop are made to order, it may take up to 5 days to process and prep for shipping. From that point, it could take up to 20 days for your order to be received, but note that most items will deliver within 7 days in the US, and up to 20 days for international orders.

4. How do I track my order?

You should receive an email when your product ships, which will contain a tracking number for your package.

If you don’t receive a tracking number, first check your spam folder.

5. How do I return/exchange my order?

RETURNS
All returns must be received within 30 days for US.

EXCHANGES
Not all items can be exchanged as some products may be out of stock or discontinued. If you have questions about your return/exchange please contact us.

6. How do I Cancel My Order?

All cancellations must be made within 24 hrs of initial purchase.

Due to the nature of our custom products, every order is made to order. Your product starts the manufacturing process 1 day after you place your order. For this reason, we cannot allow cancellations after 24 hrs.